Minimized loss and misuse of equipment through proper restaurant supervision and staff training. Developed and executed events enhancing staff moral, training and sales techniques. Restaurant Supervisors as a part of the job description are involved in executing the following tasks – overseeing the wait and hosting staff, assisting customers with complaints and inquiries, hiring and training staff, overseeing inventory supplies and demands, ensuring the timely preparation of food at the food station and adhering to safety and health regulations. It’s not as hard as you think— This supervisor resume guide will show you: Supervisor resume examples better than 9 out of 10 other resumes. and communicate these issues with appropriate personnel, Assist in the continuing educational programs of the restaurant, attending and participating in weekly training classes for the service staff in the following areas: customer service and engagement; standards of service; food and wine knowledge; product presentation, Utilize cross training in each front-of-house position, along with banquet training, to assist when necessary. Culinaire International January 2013 to April 2013 Restaurant Supervisor Washington, DC, Virginia. Flexible, results-oriented Manager offering focused leadership and restaurant operations knowledge to drive profitability. Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups. Resume Details. Monitored restaurant continually; taking appropriate action to ensure food service standards are. Ensured the Marriott brand standards, policies, and procedures for all hotel departments, Managed and supervised The Fire and Water Fish and Chop House Restaurant morning/evening shift, Waited on and served guests breakfast, lunch, and dinner, Delivered food and beverages to guests room, Supervised Kitchen, Restaurant, Bar, Banquet, Gourmet Coffee Shop, Maintained and ordered all inventories for FOH/BOH, Responsible for all scheduling and approving of payroll (ADP), In charge of all menus for FOH/Promotions. Skills : Customer Service, Inventory, Retail Sales, Restaurant Managment, OJT, Word, Excel, And Multiple Systems. Help design the menu each day, taking stock of what the kitchen staff needs to provide the menu. Use this Restaurant Supervisor Resume as the starting point for your new job. Conducts and attends meetings to maintain favorable working conditions. Common duties listed on a Restaurant Shift Manager resume sample are guiding and supervising employees, managing cash, ensuring sanitation standards, and making sure customers are served quickly. Maintaining all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile. Perform various financial activities such as cash handling and deposit preparation. Responsible for the proper preparation and delivery standards for ranges of beverages. They also work with suppliers and oversee the wait and hosting staff and the kitchen staff. Motivate teams to guarantee optimum service to exceed guests expectations. Focused on serving high expectations and raising service standards. Managed staff on the front-end of the restaurant, which included dining areas as well as bar. Warmly greeted guests, escorted them to tables, and provided menus and information on daily specials. Restaurant Manager Jobs,Restaurant Manager Cover Letter,Restaurant Manager Skills For Resume,General Manager Restaurant Resume Sample,Restaurant Supervisor Resume,Restaurant Skills To Put On A Resume,Successful Restaurant General Manager Resume,Restaurant Manager Job Description,Restaurant Supervisor Resume. Recruited, hired, scheduled, and motivated a staff of up to 20 employees. Itemized and totaled customer orders at checkout counter, and accepted payment. Perform menu planning, program POS systems, and constantly enforce adherence to strict sanitation standards, liquor laws, and safety regulations. Revised menu's to reflect less labor cost's and more profitability. Hired, trained, and supervised food and beverage service staff. 20+ restaurant supervisor resume samples to customize for your own use. Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets. Investigate and resolve complaints regarding food quality, service, or accommodations. Monitoring guest for intoxication and immediately reported concerns to management. Accurately identified special ingredients and cooking method employed, and advised on selection. If you're interested in becoming a restaurant manager, or if you're looking to change jobs in this industry, you'll want to prepare a robust restaurant manager resume. Completed opening, daily and closing procedures/checklists in accordance with company policies/procedures. Ensure cash is secured and equal to cash register's receipt at the end of shift, Handle bookkeeping and cash flow and report to manager, Create effective advertisements and marketing to increase daily sales, Negotiate and settle complaints when customers are unsatisfied with the food or service, Assisted in developing weekly cocktail specials, Supports the organization in achieving the revenue targets and corporate strategic objectives and operational goals. Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies. Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety. Control inventories of food, equipment, small ware, and liquor, and report shortages to designated personnel. Delivering quality service by providing a warm and welcoming environment. You have to be fast paced, quick thinking and have an eye for perfection. Resolved customer complaints in a manner consistent with company policy, and with customer satisfaction in mind. Responsible for ordering, purchasing and invoicing, working with a Varity of venders and improving margins. Execute banquet events according to the banquets order and catering specifications (BEO's). Responsible for ordering and inventorying all food and beverage supplies to carry out service. Energetic and results-driven professional with more than five years of experience in the customer service arena. Responsible for scheduling employees based on projected occupancy. Ensures that associate development and discipline are maintained and monitored using necessary reports. In this position, you will play a key role in managing all aspects of our restaurant business. Objective : 4+ years of experience as a Restaurant Supervisor is seeking to obtain a challenging and demanding job in customer service that will further enhance my knowledge and skills and work in the environment, where I can work and support others as part of the team. Summary : 9+ years of experience as a Restaurant Supervisor. If you did go to a two or four-year college, then be sure to put that on your shift supervisor resume as well. Restaurant supervisors have many duties, as they are accountable for everything that happens at the workplace. Demonstrated a positive attitude and energetic personality with a strong work ethic, Assisted management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees, Welcomed and acknowledged all guests according to company standards, address guests' service needs, and thanked guests with genuine appreciation, Developed and maintained positive working relationships with others, supported team to reach common goals, and listened and responded appropriately to the concerns of other employees, Ensured adherence to quality expectations and standards; and identified, recommended, developed, and implemented new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Promoting a positive atmosphere and go above and beyond to guarantee each customer received exceptional. Assisted Food and Beverage Director with inventory, drink promotions, and assisted in creating new procedures and forms. Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems. Ensures smooth and efficient operations on a continual basis thought out the shift. Perform various financial activities such as cash handling, deposit preparation, and payroll. Greet and seat guests, and present menus and wine lists. In collaboration with Human Resources, recruits, hires, and trains staff employees due to organizational capacity needs and business expansion. Resolve customer complaints regarding food service. Set professional buffet line with salads, entrees, desserts and coffee stations. Restaurant Manager/Bartender II Resume. Quickly identify problem situations and skillfully resolve incidents to the satisfaction of all. Skills : Computer, Cash Register, scheduling, Customer Service, Problem Solving, Banquet Setups, staff And Customer Issues, coordinate Staff, Housekeeping, Cooking, Driving And Daily Activities. Inspected dining room serving stations for neatness and cleanliness, and requisitioned dining room supplies. Worked with unhappy guests, making certain they leave pleased and return. Try Now! Problem solver effective listener and team player Success oriented with high energy and a positive attitude. Skills : Administration Management, Personal Service Monitoring, Time Management, Judgment, Decision Making, Complex Problem Solving, And Operation Monitoring. throughout the casino and hotel property to gain knowledge of current business trends and to forecast for upcoming events. As a part of formal education, the Restaurant Supervisors need only a degree in hospitality management or catering management. Support in hiring, training, scheduling, evaluating, counseling, motivating and developing employees, Strategize new ideas and make recommendations on problem solving any current issues, Identify and implement new ways to increase organizational efficiency, productivity and quality, Manage scheduling, payroll, submitting work orders, and inventory control. Oversee inventory control, ordering, food sanitation and quality control of food products. My experience has taught me to problem solve through clear and helpful communication while cultivating positive customer relations. Organize and conduct pre-shift and monthly departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Perform various financial activities such as cash handling, deposit preparation, and payroll. Monitored and observed the day-to-day activities of subordinates, coordinates breaks for hourly associates, and keeps management informed of area activities and any significant problems. Overseeing the front of house personnel to maintain adequate staffing and minimize overtime. Assists with the development of effective training guidelines to ensure proficiency. Supervised the overall performance of food service facility and kitchen operations. Utilized computers to track orders, manage inventory, and process payments, Work varied shift schedule including lunch and dinner shifts, opening and closing the restaurant. Managed all food service employees throughout shift. These duties include ensuring food is prepared in time for breakfasts, lunches and dinners, keeping customers happy and adhering to the safety standards of their restaurants. In charge of all running restaurant while GM or Assistant manager were gone, Handling cash drawer changes, shift change deposits, taking all deposits to the bank, and paperwork for opening and closing of the store, Continuously making sure every guest in the restaurant is taken care of in the restaurant at all times, Continuously living our Visions, Values and Cultures, and always striving for relentless improvement in everything that I do, Oversees the daily operations of the restaurant and room service areas, Creates the weekly schedule for the employees, Trains new hires which also include international and summer hires, Responsible for the weekly beverage order and monthly inventory count, Executes monthly department meetings on new policies and training topics, Supervise and participate in kitchen and dining area cleaning activities, Resolve customer complaints regarding food service, Assign duties, responsibilities, and work stations to employees in accordance with work requirements, Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets, Accept and accomplish all tasks set upon me by the corporate office and the management team to optimize the flow of business in a high volume, multi-million dollar company, Open the restaurant to ensure that all equipment and surrounding areas are clean and in working order to guarantee that all associates and guests are in an efficient and safe environment, Streamline day to day procedures to ensure profitability, Attend to all guest requests, complaints, etc. Resolved guest complaints according to hotel policy in a professional manner. Responsible for daily, weekly and monthly inventories. Effectively listening to, understood and clarifying guest concerns and issues. Applicants need not list any formal education on their resumes, though it would be beneficial to have completed coursework in majors such as Culinary Arts, Dining Room Management, or Catering Management. Objective : Skilled Assistant Restaurant Manager with 2 years of experience as a Restaurant Supervisor, winning attitude and desire to deliver an exceptional dining experience. Skills : CPR, Food Safety, Highly Organized, Kitchen, Operations, Computer, Cash Register, Scheduling, Customer Service, Problem Solving, Banquet Setups, And Staff Management. Committed to quality service and food and beverage knowledge. Train, assign tasks, prepare schedules, cut liabilities, update and file paperwork, analyze financial documents, understand transaction related reports, and reconcile discrepancies, Take thorough inventory and verify assets on hand to complete an accurate order, Evaluate summarized reports for financial accounting statements at the end of a 24 hour financial period, Understanding of HIPAA laws and other policies and procedures with regard to employee rights, Appraise situations under high stress and make accurate decisions, Interviewed, hired, and trained employees, Addressed complaints and resolved problems, Assigned and coordinated work of employees. Check outlets before, during and after shift for proper set-up and cleanliness. How to write a supervisor resume … Assign duties, responsibilities, and work stations to employees in accordance with work requirements. Checking equipment to ensure that it is in proper working order, letting the management team know if there might be a problem. Ensuring of all knowledge of menus and way of preparation and all ingredients. Refer management of 50 plus job candidates resume example and example of restaurant manager resume to write perfect resume objective. Restaurant Supervisor NEW Bistroplex Resume Examples & Samples Interview, select, train, supervise, counsel and discipline lounge/restaurant staff for the efficient operation of the outlet. Knowing all arrangement of conference banqueting, room service, boardroom, special events, and functions. Deliveries; off-loading trucks, storage and movement of raw product to the work area. Supervised upscale high volume venue restaurant and bar. Objective : 2+ years of experience as a Restaurant Supervisor. Conduct weekly inventory, helping to keep food cost at or below budget, currently 3 points under. Ensuring each guest receives excellent service by providing an environment which includes maintaining the brand standards, solid knowledge of the menu, and all other components of gracious hospitality. Seeking to advance a professional career in the restaurant industry. Responsible for listening to, evaluating and handling Guest complaints. Checking all restaurant areas at the start of a shift, ensuring tables set -up is completed and mise -en place is correctly set. Meeting, greeting and encouraging feedback from customers and used feedback to implement positive changes within the restaurant. Ensures outlet staff greets guests in a friendly and courteous manner and explained any specials or promotions. Developed repeat business by establishing lasting relationships with guests. Some of the best resumes make a mention of the following skills and abilities – passion for assisting others, supervisory and leadership skills, proven track of providing positive people skills, working knowledge of POS micros, Word and Excel; and the ability to adhere to safety standards. How to write Experience Section in Supervisor Resume, How to present Skills Section in Supervisor Resume, How to write Education Section in Supervisor Resume. This restaurant manager resume guide will show you: Restaurant manager resume examples better than 9 out of 10 other resumes. Trained, developed and counseled employees to develop a high performing team. Proficiently steer efficient, quality-focused and cost-effective restaurant operations by anticipating guests' needs, delivering top-notch service, and motivating staff to exhibit productivity excellence. Responsible for all monetary transactions. Expert in taking or entering orders and obtaining details of complaints. Checking VIP reservations, complete their pre-registration formalities. Assigned duties, responsibilities, and work stations to employees in accordance with work requirements. Summary : 7 years of experience as a Restaurant Supervisor. Presenting a professional image at all times, coaching, counseling, and developing team members, maximizing sales and profitability, controlling expenses, meeting budgetary constraints, handling guest complaints, and ensuring sanitation, safety, and food quality. Control inventories of food, equipment, small ware, and liquor, and report shortages to designated personnel. Appropriately suggest additional items to customers to increase restaurant sales. Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests. [Click here to directly go to the complete restaurant manager resume sample]It is not an easy task to become a manager of a reputed restaurant. Maintained restaurant inventory of kitchen ware, products, food stuffs, beverages including wine and spirits. In the role of restaurant manager your experience in the hospitality sector will be called upon. Responsible for weekly schedule of a staff of 20, Managed all repairs and restaurant upkeep, Consistently provided training for service staff and established accountability for maintaining the highest service standards, Ensure on a daily basis that fine dining techniques are practiced at all times within the restaurant, Setup up a system of ordering to ensure that restaurant needs are full filled on time, Completed weekly and monthly reviews of staff and constantly provided feedback throughout each shift, Networked with other outlets and depts. Effectively manage completion of the proper paperwork for new hires and terminations. Provided prompt, efficient, friendly, and quality service at all times. Skills : Microsoft Excel, Microsoft Word, PowerPoint, Publisher, Internet, Problem Solving, And Time Management. Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups. Ambitious management professional effective at building highly-motivated teams with sound judgment and the ability to resolve problems tactfully and diplomatically. Duties displayed on sample resumes of Restaurant Supervisors include assisting customers with inquiries and complaints, training new employees, and conducting monthly inventory. Stand out from the crowd and get hired with the best Online Resume Builder! Assists with quarterly marketing plans and activities to attract new business and to keep customer focus level at a high priority. Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives. Responsible for daily operation of service for a poolside restaurant and bar with 180 seats in outdoor setting; also overseeing food, beverage and beach set-up accommodations with beach attendants servicing up to 300 beach guests per day. Oversaw all 5 food and beverage outlets throughout the hotel. An accomplished and energetic Assistant Restaurant Manager with a solid history of achievement in food and beverage. Provided excellent customer service. Restaurant Supervisor Resume Examples. Followed all brand expectations and trainings. Save hours of work and get a resume like this. Attended to reception set up and table placement as well as Standard Chevron, Theatre, Classroom and Conference. Skills : Problem Solving, Time Management, OJT, Word, Excel, Multiple Systems, Cash, Cash Register, And Customer Service. Ensured compliance with all regulatory requirements and facilitaed inspections.. 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